Delivery costs shall be carried by the customer and the method of delivery shall be determined by KENESA.COM at all times. An option of insurance for your goods shall be suggested to all our customer and it is the responsibility of the customer to insure their goods. If you opt to insure your goods a discount will be given to you on your next purchase. KENESA.COM uses DHL as their delivery company. A time frame will be communicated to you by our dedicated stuff members so to make you ware of the delivery time.
Deliveries will only be made to the registered addresses of the bearer’s account known to the financial institution such as BANKS. No deliveries shall be made to resturants or parking lots.
Custom duties shall also be billed to the customer in advance to avoid any form of delays during goods deliveries. On your invoice every costs will be calculated and included in your final total costs, allowing us to door deliver your goods without you incurring any extra costs.
We trust that we shall have a pleasant business relationship throughout the seasons with all our customers all around the globe.
LOGISTICS DIRECTOR GENERAL